Saw it on Regal Mall of Georgia website.
Was interested in seeing the movie 'I'll Push You' on Nov 2.
I had to pay $14.84 for the movie, for which I wasn't planning to pay for movie at all that night.
Just try to get hold of somebody using their phone number. Idiotic voice system that randomly hangs up on you because somebody didn't set up extensions right. Why was I calling? 20 minutes after an iMax start time and the theater is still dark, no movie. I guess I have to give up my seat and walk downstairs to tell then they should start their movie???
She said, 'She probably didn't know what movie it was for'.
Bottom line, she didn't say, ok, let me go check with my manager.
Also, earlier in the day, I had found online for AMC, where I could have purchased that same movie ticket for $9 and something cents. But since I had my prepaid ticket, I decided to go to Regal Mall of Georgia.
Got to the ticket booth, showed the lady my pre paid ticket, she informs me it couldn't be used for that movie.
I could have pursued further, but had to do a U turn trying to get there due to a very slow train crossing tracks, and then GPS took me to a road that wasn't open to the public, ya dee ya dee ya dee, and I did not want to miss this movie since it was a one day, one time (literally one time of 7:30 PM) only movie.
I had purchased some time ago, a Regal Cinema movie ticket online through Triple A discounts.
My wife and I love coming here to watch movies. We live about 2 hours away in Northeast Georgia. Regal cinemas are always nice and neat. Make sure to use Regal's membership card to get credit for buying tickets and snacks.
Went online to see where it was playing close to me.
For the 2nd time in less than two months, I went to an IMAX 3-D movie and the ticket agent in front of the elevators gave me the wrong 3D glasses for IMAX. Thirty minutes into Pirates of the Caribbean, I had to seek out the correct glasses for me and my friend. Do you know how much IMAX tickets cost? Why am I better at getting the correct 3D glasses than their own employees? Save yourself some time and go to Sugarloaf Mills.
But now since I can get discounts through Triple A for AMC as well as Regal, AND get free large popcorns to AMC through My Coke Rewards by entering codes from bottle caps, I may be taking a break from Regal.
I explained to her that I had called earlier and told her what the lady had told me.
BUT, I had mentioned to the lady on the phone, that it said 'No Passes' next to the movie I wanted to see; otherwise, she would have had no reason to say, 'no passes are referring to corporate tickets'.
Their website also showed 'No Passes' next to this movie.
Edited: the theater did the right thing and is giving everyone free passes or refunds, we didn't have to ask. But, the phone number above is still horrible.
Concessions is understaffed (she was very nice and friendly) and the manager on duty could'nt be bothered to help. The theater has popcorn all over the floor. You can smell the men's room all the way in the theater (theater 15) and down the hall. Mmmm urin and popcorn... not a good mix. Went to use the bathroom and when turning on the faucet it was broken and not even mounted to the sink. You guys get me coming for convenience but I'm slowly getting more comfortable paying AMC an extra $2 for cleanliness and decent service. Either drop the facade of being a first run theater and join the other $1 theaters that couldn't hack it or get your act together, put your venue back together and hire competent people.
Went to the theatre, had my budget all planned out, pre paid movie ticket, free small drink through Regal Rewards, only would have to pay for the popcorn.
I called Regal Mall of Georgia a few hours before movie started and explained to lady that I had a movie ticket purchased through Triple A for a discount, and had seen next to the movie I wanted to see on Regal Mall of Georgia website where it said 'No Passes'.
The lady then said, 'You should be okay, 'no passes' is for corporate tickets'.
I like Regal's Crown Club, most of their theatres are nice, popcorn is usually pretty good, but all of the employees have not been fully trained and / or not on the same page at Regal Mall of Georgia.
Regal Cinemas Mall Of Georgia 20 Imax Rpx is a US Movie Theater based in Buford, Georgia. Regal Cinemas Mall Of Georgia 20 Imax Rpx is located at 3333 Buford Dr #3000, Buford, GA 30519, USA.
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