They have helped me find everything I need even it has to be ordered and shipped free of charge to my home. Their merchandise is reasonably priced and I always find great bargains on things I need. Who knew that you can buy Bunn coffeemaker filters for $1.49 for 100. Nowhere else will you find that bargain and with a coupon you get 20% off.
I love this store! They have great selection of merchandise and helpful employees.
I have never had anything but good customer service at this store. They are sometimes short-staffed, but that's probably hard to control at all times. I have noticed the computer system is sometimes clunky...time for an upgrade, Belk.
I'm curious about the variety of experience people had at this store. I had nothing but good service from the shoe department. A guy named Kevin went above and beyond to track some shoes for me which was not available at the store in my size.
I have never been so disrespected by a sales associate in all of my 50+ years! It wasn't necessarily that they wouldn't allow me to return something without a receipt, but the fact that I was talked to so rudely and the tone of her voice was something I could barely believe was happening. I will never shop at this Belk's again. Simply because they allow an employee like her to work there. After asking for this employees name...she tells me "you'll never be able to get me in trouble!" What a cocky and unnecessary thing to say. I told the associate all I needed to hear was..."I'm sorry Mam but I won't be able to return these items without a receipt. I'm so sorry for the inconvenience. Could you come back when the store manager is here?" I would have been SOOO fine with that. I had my email conformation (on-line order) but she was so hateful...she wouldn't even look at the confirmation but questioned whether I actually bought these items at Belk...even with an email from Belk! I was degraded and insulted and won't be back. I called and spoke to a store manager and she was nice but there really isn't anything that can be done to change my mind on allowing this employee to represent management in the evening hours. I'm still shocked at how I was treated and won't be back!
Belks is my store for shopping. Never have I had bad customer service!
Belk is a US Department Store based in Buford, Georgia. Belk is located at 3333 Buford Dr, Buford, GA 30519, USA.
Please contact with Belk using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Belk opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.