This place has a lot of bikes at decent prices for sure, but my problem is with the mechanics. I bought 2 bikes here, just because nobody else around had them. The second bike i bought, a Marin mount vision 5 came with a misaligned derailleur and the lockout lever on the rear shock was missing. 2 MAJOR problems that any mechanic could easily fix in about 15 minutes. On the first bike i got a brake pad change and brake service, and after I paid for the pads and service the brakes were worse than they were. Buy the bike here, and take it to a real bike shop to make sure it's safe.
Had a great experience at the Performance Bicycle in Buford. I'm writing this review after a month of owning my new bicycle and coming back to the store several times.
I went there because I am new in town, but I will not be back. I knew what I wanted and was ready to buy a lot of accessories there: bike rack, saddle bags, clips, bottles, clothes etc. However, the manager told me I did not know what I was talking about and that no one who was a real mountain biker ever carries a saddle bag. I told him I knew serious mountain bikers that used them and he said that they didn't know what they are doing either. I still tried to maintain my composure, but I told him I wanted a saddle bag. He then proceeded to get an attitude with me saying that I was asking for his opinion and he was giving me his opinion and then he re-emphasized saying "you are asking for my help, not the other way around." I was in disbelief that he was so stubborn that he could not put his ego aside and sell me what I wanted without the condescending attitude. I just said thanks and walked away. Go somewhere else and save yourself the hassle.
I'm very happy with my purchase, especially now that it's paid off! : )
Since purchasing the bike, I had to take advantage of their LifeTime Adjustments a couple times. Both fixes only took about an hour or so. Dan and the gentlemen at the service area took care of business and made sure It was done correctly.
Brian was quick to break the ice and get me the best deal in the store. I had the chance to test ride a couple bikes and ask a couple questions. Being a complete beginner, I was totally dependent upon the information given to me by the associates at the store. Brian was very knowledgeable and answered all of my questions. I came back the next day to take advantage of a points promotion the store was offering and walked away with some essential gear and tips on how to ride.
This is now my go-to cycling store.
Long time customer of performance bike buford and really enjoy there shop and expertise on the sales floor. Best prices on quality gear and clothing. Greg and his staff are super helpful and knowledgeable. Shop rides are also fun for all levels.
Less and less Mountain Bike stuff. Seems to be going all commuter and road bike. Almost like the stuff I bought never gets restocked and once the MTB items are gone they are gone.
Performance Bicycle is a US Bicycle Store based in Buford, Georgia. Performance Bicycle is located at 3385 Woodward Crossing Blvd, Buford, GA 30519, USA.
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